kate betts

STREAM: Workforce & Education 

Presentation: Complaints, claims and investigations; what to do (and not to do)

What you should do (and not do) if you receive a patient complaint or notice of a civil claim or an investigation by the Office of the Health Ombudsman or AHPRA. Your obligations during the process, including maintaining the therapeutic relationship and the importance of open disclosure. Your rights and how your insurer and lawyer can help you navigate the complexities of complaints, claims and investigations. Learnings from recent cases involving health and medical practitioners.

Presented on: Friday 23rd June

Co-presenter: Alice Robertson

Biography

With more than 15 years’ experience in civil litigation, Kate has expertise in health and medical law.  She attained a Masters of Health and Medical Law from the University of Melbourne in 2010.

Kate acts for healthcare providers and practitioners in relation to pre-litigated and litigated medical negligence claims, coronial investigations and inquests and investigations by the Office of the Health Ombudsman and the Australian Health Practitioner Regulation Agency.  She has consistently acted for clients in Royal Commissions, Commissions of Inquiry and health service investigations and clinical reviews commissioned under the Hospital and Health Boards Act.

Having previously been seconded to a major tertiary hospital and two outer urban teaching hospitals as a legal counsel, Kate has acquired unique insight into the way the health care system is funded, organised, managed and operated. 

Kate also has a particular interest in bioethics and sits on the human ethics research committee for a major tertiary hospital as its legal member.   

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Conference Organisers 

APodA Staff: Phil McShane, Katrina Den Elzen, Pauline Taylor, Maxine Gattuso, Sara Vigo 

(61-3) 9416 3544
89 Nicholson St, Brunswick East, VIC
events@podiatry.org.au

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The APodA would like to acknowledge the Traditional Custodians of the lands on which we work and gather across this Country.
We would like to pay our respects to their Elders past and present, as well as emerging youth as the next generation of community leaders.
 

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